I want to connect electricity, what are my options?

Your options when choosing an electricity provider depend on where you live.  In some states there are more than thirty electricity providers to choose from whilst other states or regions are regulated and one electricity provider supplies all customers.

How do I choose the best option for me?

When connecting electricity, it is important to choose a provider that is both reliable and affordable.  You want the electricity to be connected when promised and no nasty surprises when you receive your first bill.

Electricity is essentially charged based on how much you use and the amount you use is measured in kilowatt hours (kWh).  So, it’s essential you consider the rate per kilowatt hour a provider offers you.  Generally, rates can vary from 15 cents per kilowatt hour to 40 cents per kilowatt hour, that difference can have a big impact on your back pocket!

Electricity providers advertise various energy plans which detail the specific rates on offer.  Comparing between providers and their plans can be confusing as many offer different rates for different times of the day and additional incentives like “double up” discounts for connecting both electricity and gas with the same provider and “pay on time” discounts.  Contract terms like length of contract, late payment and exit fees also vary between providers. How can you ensure you are comparing like-for-like? And, when it comes to assessing your options, knowledge and experience go a long way.

Foxie provides a service that is both independent and free of charge. We cut through the detail and keep things simple. We can help choose a suitable option for you and arrange your electricity connection or save you even more time by connecting all your utilities in one short phone call. We can arrange a connection with;

  • Origin Energy
  • Alinta
  • Powershop
  • AGL
  • Momentum Energy
  • Energy Australia
  • ActewAGL
  • Tango
  • Lumo Energy
  • Simply Energy
  • Red Energy
  • Powerdirect
  • Dodo Energy

How long does it take to connect electricity and when can I get connected?

It only takes a few minutes of your time and Foxie will take care of the rest.  We can set up your connection for the date that you request or if you need an urgent electricity connection, we may even be able to get you connected within hours.  Some providers are also able to connect electricity on Saturdays.

What does it cost to get electricity connected?

It is possible for your provider and your distributor to charge connections fees, which are passed on to you through your provider. These fees can range between $10 and $100 and will appear on your first bill.  Foxie is able to advise what to expect so that you can plan for your first bill.  We can help choose the right provider for you and organize your connection, minimising fees and charges. Our service is completely free of charge.

If you are a concession card holder, you may be eligible for a discount on supply and usage charges as well as connection and disconnection fees.

Is there anything else I need to do?

At times you may be required to turn the main switch off at the premises you are moving into.  Our staff can provide further information on how to do this.

You may be required to provide clear and safe access to the meter at all times.  This means no unrestrained pets or locked gates. If clear and safe access is not provided then your electricity may not get connected.

What about if I have solar panels?

If you have a solar system installed, electricity generated through your solar panels is used in your home or workplace.  Excess electricity you don’t use is fed back into the electricity grid that supplies both you and other users.  You are credited for this on your electricity account.  And when the sun doesn’t shine, your home or office will use electricity from the grid via your electricity provider.

If your solar system includes a battery, then any excess electricity you generate during the day will be stored and used when the sun doesn’t shine.

If you have a solar system installed, that’s awesome!  You’re on your way to some great savings on your electricity bills! The process for connecting your electricity is similar but the pricing will differ. You will need to consider both the rate per kilowatt hour that the provider offers you for electricity you use from the grid as well as the feed-in tariff they offer for excess electricity your system generates back into the grid.  Individual circumstances are important for solar customers.  Our team members at Foxie take time to understand individual circumstances and can advise on suitable plans.

What about if I live in an apartment?

That will not be a problem. Electricity connections in many apartments are exactly the same as for houses.  However, some apartments or commercial properties are part of an embedded network where you have fewer options and need to contact the designated energy provide directly.  Foxie and your body corporate can help you with this.

What do I need to do at the property am vacating?

When vacating a property, switch off all lights, heating and appliances and notify your electricity provider of your moving out date.  Sometimes properties can be vacant for an extended period of time between tenants.  Any lights, heating or other devices left on during that period will consume electricity.  As long as you have notified your electricity provider that you are vacating a property on a given date, the cost of that consumption is not your responsibility.  However, switching off lights, heating and appliances before you vacate will ensure electricity is not wasted and that’s good for your wallet!

Where does my electricity actually come from?

Electricity in Australia is generated from a number of different sources including coal, wind and hydro (water).  After the electricity has been generated it enters a transmission network where it travels across long distances via high voltage transmission lines. It then enters a low voltage distribution network, often referred to as the grid, through which is delivered to homes, offices and factories.

Regardless of which electricity provider you choose, your electricity will come from the same transmission and distribution network and therefore the same source.  Electricity providers buy electricity from the distributor and sell it on to you.