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Electricity connection tower

How Electricity Connection Fees Work in Australia

February 21, 2021 Electricity

Unpacking boxes in the dark? Doesn’t sound like much fun, so you’d better get your electricity connection sorted before moving day. Here’s Foxie’s guide to power connection fees in Australia. Whether you’re on the hunt for a new place to …

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  • connection fees
woman turning the switch off

Disconnecting and reconnecting your electricity when moving

January 24, 2021 Electricity

Moving home? However long your to-do list may be— packing, repacking, arranging the dates with the moving company — there’s one more thing you’ll need to take care of: disconnecting and reconnecting your utilities. If you’re only moving a few blocks …

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Electricity rates Australia map

What is the best electricity price in Australia?

July 21, 2020 Electricity

21st July 2020 If you’re anything like many other Australians, you may be wondering what’s going on with electricity prices and how you can be sure you’re not paying more than you need to on your electricity bills. Well, stop …

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  • Comparison
  • Electricity rates
  • Price
Couple looking at bills together

How to Take Control of Your Electricity Rates

February 20, 2020 Electricity

The Essential Services Commission recently increased the electricity rates for the Victorian Default Offer (VDO). While exact prices are dependent on your location, VDO electricity rates went up an average 7.8% on 1 January 2020. This equates to an average annual bill …

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  • Electricity rates

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Google Rating
4.6
Based on 225 reviews
Foxie Group Pty Ltd
Foxie Group Pty Ltd
4.6
Ying Q
Ying Q
08:28 19 Apr 21
Pretty smooth experience, Harsha (I think the name was) was very friendly and helped with connecting water, gas and electricity up for me, with a comparison of offers given. I’m usually a bit hesitant with comparison companies but liked that these guys don’t work on commission but are on a salary, and it is less work than me getting in touch with the companies myself.
Love Tan
Love Tan
03:57 17 Apr 21
Excellent customer service and was connected with gas, electricity and internet within 15 minutes. Couldn't have asked for better service and best rates. Thank you to the team at Foxie for making my move in hassle free.
Peta Diplock
Peta Diplock
02:24 13 Apr 21
Such a quick and easy process, very friendly and competent staff. Super fast in contacting me.
John Bewley
John Bewley
22:53 20 Mar 21
It made it easier to get it all done and work at the same time
Brianna White
Brianna White
03:49 06 Mar 21
100/10 for Shree (Sheree, Cheri?) for how absolutely amazing she was on our call today. She was efficient, informative, professional, and so friendly! She explained everything so well and was a joy to deal and chat with. Give this woman a massive raise and a promotion because she should be training every vendor in Australia what great phone call service sounds like! Cannot sing her praises enough.
Heather Hastings
Heather Hastings
09:14 25 Nov 20
What a great service. Did not have to think too hard about or do any off the searching as Foxie did this all for me. Utilities were organised after a phone interview with the Foxie rep and everything else happened as if by magic. Highly recommended for no brainer connections when you move home!!
Not Done
Not Done
04:17 25 Nov 20
It was an easy process to get all sorted for my new place with Foxie's help. Thanks for getting the best deal for me and have everything connected the moment I needed them.
marcello de filippis
marcello de filippis
03:58 25 Nov 20
Really easy. Customer service reps were great. Seamless connection when I moved into my new home. Thank you Foxie
Kim C
Kim C
23:51 10 Oct 20
We unexpectedly needed a same-day electricity connection for a family member on a weekend, which seemed an impossible ask. Retailers' voicemails all told us to call back on Monday. Amazingly Foxie was able to make an arrangement. The power was on by that afternoon. Very helpful, and effective service.
Lisa Hind
Lisa Hind
04:55 05 Jun 20
I had several disappointing experiences with Foxie, even to the point that I placed a Google review with 1 star. So why the 5 stars now?My feedback prompted a call from Rima who wanted to really understand what had gone wrong in the interactions I had with Foxie.As we talked about my experiences it became clear the issues had been poor communication from my REA rather than Foxie.In this one conversation I was completely converted. The value of listening and seeking to understand a customer speaks volumes in a world where customer service is dying. I also want to note the pride Rima showed for her work. When employees show this passion for their work then the service must be good! 100% converted customer.
Adam Park
Adam Park
04:57 07 Feb 20
Very professional service that streamlined all of my utilities connections requirements in a single call. They already had a lot of my connection requirement details from the real estate agent - all I had to do was confirm my details and agree to contract terms that they described with full transparency. They were knowledgeable about the local providers who would offer the best rates for my needs, and explained everything clearly and completely. One simple call, and all of my needs were taken care of.
Liv Rose
Liv Rose
03:48 18 Dec 19
Such a quick & easy process. I couldn't believe how simple it was! It takes so much stress out of moving house and having to call around to compare quotes. Would definitely recommend!
Jasleen Kaurah
Jasleen Kaurah
06:19 03 Dec 19
Prompt, clear and concise service provided. They matched my user needs to the best economical electrical rates and plan available. I could not recommend them enough!
Tania El-Halabi
Tania El-Halabi
23:29 24 Nov 19
Incredibly helpful, seamless process and great to deal with. Thank you so much Foxie for all your help!
Nadine Arslan
Nadine Arslan
03:27 13 Nov 19
Foxie will take away the biggest hassle; the migration of your utility connections. Not only will they contact you in less than 24hrs after your details are submitted , but after answering just a few short questions, they will make sure your new house is ready to move into. Truly a one of a kind service and you will never go back to doing it yourself.. I recommend them to anyone that will listen! Keep up the amazing work Foxie, also a big thank you to Rima love your work you rock girl.
Rhiannon Fairest
Rhiannon Fairest
03:48 07 Nov 19
Ram, the man I had helping me over the phone, was extremely helpful and had a friendly demeanour. He answered all of my questions, and I had a lot of questions! And he helped me to pick services best suited to me - especially internet. It made the process of connecting services to move into a new house a lot easier.
Krystal Meggs
Krystal Meggs
03:16 13 Oct 19
Very easy sign up. They rang me at a time suitable to me, and thoroughly explained every thing over the phone. Everything was organised next day and ready for moving in. I received a text message advising connections had taken place. Stress-free and highly recommended! 5 stars
Savoy Real Estate
Savoy Real Estate
04:07 23 May 19
As a small business, we appreciate tailored and friendly service. Foxie was a great choice for us as I feel safe in knowing that my clients will get treated respectfully and won't simply be harassed by a call center when trying to arrange their utility connections. Further, Foxie did a bill comparison for my own gas and electricity and came back with results that are going to save me about $150 per quarter. This process was quick and easy and took only 5-10 minutes of my time. All the staff are super friendly and will always go out of their way to help you out. Couldn't recommend Foxie highly enough for real estate agents, people moving home or people who are looking to get a better deal on their utilities without the constant harassment or having their information sold to other companies! Excellent company!
Anthea Yang
Anthea Yang
23:45 20 Feb 19
After spending hours trying to understand the information on the websites of multiple utility companies, Foxie is a great relief. Called up, and was connected to a suitable company within 10 minutes. Great communication, friendly and helpful staff, and easy process! Highly recommend.
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