Our Journey And Mission

In 2013 Foxie began with a simple goal in mind: to provide outstanding service to customers in the utilities industry – an industry known to be complicated and frustrating.

Everyday, we set out to make people’s lives easier, less stressful and full of delight.

We help house movers connect with electricity, gas, broadband, water and pay TV services effortlessly in one simple phone call, because we understand the pain of manually ringing around to connect everything alone.

We began when the time was ripe for a major change

In 2012, our founder Adam von Einem realised that hardly anyone had a positive outlook on utilities companies. Having worked in the utilities sector for years, Adam started to ask customers in his network for the honest truth.

He found that everybody had the same complaints about their experience with connecting utilities:

  • It was a struggle to understand who the best providers would be for their needs.
  • It was too challenging to set up.
  • It was too costly – people were paying up to 40% more than other available products because they were being sold on a single option.

After listening to their endless frustrations, Adam came up with a solution: Foxie, a world class utilities connection service that was absolutely free to use, dedicated to helping customers stress less while putting more money back in their pocket.

Today, Foxie is a complete household connection service that continues to operate independently, giving free and unbiased services to house movers across Australia.

We’re an independently owned Australian company

Because we’re not owned by or aligned to any one provider, our service has become highly trusted by customers looking for helpful, unbiased recommendations on the right providers for their needs.

We work with both referrers and thousands of customers each year, and have spent countless hours searching the market for products at outstanding rates.

With great deals in mind, we connect the services you need in one seamless interaction. Your experience is at the heart of everything we do.

How our service is free

Our service is 100% free to use, as we are paid by our suppliers.

Our product recommendations reflect your needs, and not what we are paid by our suppliers.

Our independence is at the core of what we do, and we will never, ever let our recommendations change based on what we are paid.

Our Values

Foxie is an innovative company driven by straightforward, honest values.

We live and breathe these values with every interaction and decision:

  • ADAPTABILITY – We have a curiosity for change and are agile in our approach and industry, continually adapting to better customer needs.
  • COMMITMENT – We are committed to servicing you and pride ourselves on quality, reliable customer care.
  • RESPECT – Foxie is built on the respect we have for our customers, partners and employees.
  • SIMPLICITY – Our services are highly efficient and simple to use, changing the way you connect.
  • TRANSPARENCY – We make waves in the utility connection market by providing a transparent service that honours your confidentiality.

Where Are We

Foxie services customers Australia-wide while maintaining in-depth knowledge of local industries. We’re quick, professional and renowned for the quality of our customer support.

You can find our friendly customer success team at:

Level 3/ 342 Flinders St, Melbourne 3000.